Frequently Asked Questions

What devices is the app compatible with?

The TrackMyPet app is currently available for iPhone (iOS). Android support is coming soon.

How long does the battery last?

The CR2032 battery lasts between 9 and 12 months depending on usage. No charging required — simply replace the battery when needed.

Is the tracker waterproof?

Yes! The TrackMyPet GPS Tracker is fully waterproof. Rain, puddles, and outdoor adventures are no problem.

How accurate is the GPS tracking?

The tracker provides real-time location updates with high accuracy, so you can see exactly where your pet is on the map.

Is it suitable for cats as well as dogs?

Absolutely. The tracker is lightweight and compact, making it comfortable for both dogs and cats of all sizes.

How do I attach the tracker to my pet's collar?

The tracker clips easily onto any standard collar. It's secure, lightweight, and won't bother your pet during daily activities.

What if I have more questions?

Feel free to reach out via our Contact page. We're happy to help!